Costs, discounts, invoices and payments

How often will I get an invoice?

This depends on which toll service provider  you have a contract with and whether you have a contract for prepayment or post-payment for the electronic toll payment tag. Check your toll service provider’s website for more information.

Where can I make a complaint regarding the invoice?

You must contact the toll service provider you received the invoice from. 

What happens if I don't pay the tolls?

Toll tags with a post-payment contract can be blocked when the invoice is forwarded for debt collection or the credit limit has been exceeded. When the toll tag has been blocked it no longer appears on the status list for valid toll tags. During an inspection you will not be registered with a valid contract, and you will be fined.

I drove without an electronic toll payment tag at a toll collection point, will I be fined?

No, you will not be fined if you were not stopped in an inspection.